TheIsraelPostalCompanystandsatoptheIsraelimarketplace,providingavarietyofservicestothepublicviaitswellskilledandknowledgeablestaff,usingadvancedtechnologytoimprovetheserviceandtheworkmethods.TheIsraelPostalCompanyhasthelargestdeploymentofserviceunitsthroughoutIsrael.In2011TheIsraelPostalCompanyturnoverreachedNIS1.780billion.
TheIsraelPostalCompanyprovidesuniversalpostalservicetothegeneralpopulation,underthemotto"Fromeveryone,toeveryone,everywhere,everyday,andatanequalpricetoall".Everyday1,650professionalpostaldeliverypersonnelvisiteveryhouseholdandbusinessinthecountryand2,000servicerepresentativesprovideavarietyofabout100innovativeandonlineproductsandservicesthoughthelargestbranchnetworkinIsrael.Thecompanyhasateamofprofessionalsalespeoplewhoprovidebusinessandpostalsolutionstoallsectorsoftheeconomy.TheIsraelPostalCompanyisproudofitsinvolvementinthecommunityanditsparticipationinsocialprojects.
TheIsraelPostalCompanyLtd.
AspartofIsrael'spostalreform,thegovernmentdecidedthattheIsraelpostalauthoritywouldceasetooperateasastatutorybodyandallofitsoperationswouldbetransferredtoanewlycreatedstateownedenterprise,"TheIsraelPostalCompany".
ObjectivesofIsraelPostalCompanyLtd.
TheIsraelPostalCompanyaspirestobetheleadingnationaltransporterofallpostalitemsandmoneywithinIsraelandfromIsraeltotheworld.Thenewcompanywasfoundedoncompetitivebusinessprinciplesandusesstateofthearttechnologytoofferavariedrangeofproducts.Thehighlevelofservice,basedoninternationalstandards,ismaintainedthroughoutthecountry.Inaddition,thecompany,viathePostalBank,iscommittedtoprovidingthepublicwithadvancedfinancialservicesthatareequallyaccessibletoallresidents.
BusinessStrengths
Stateofthearttechnology:sophisticatedmailsortingtechnologyatthreecentersinIsrael;computerizedpoint-of-servicestationsatthebranches;acomputerizedsystemfortrackingpostalitems;advancedcomputerizedsystemsandbankdocumentclearing;automatedmachinesfordeliveryofmailitems.
Logisticsinfrastructure:alargetransportationfleetthatreacheseverywhereinthecountrydaily;sophisticatedcontrolmechanismsforcollectionanddistributionofmail.
Customerservice:professionalandcourteouspostalcarriersfamiliarwitheveryaddress;skilledcustomerservicerepresentativesatthebranches;mannedandcomputerizedtelephoneservicecenters.
Decadesofexperience
ThePostalBank:ThePostalBankisthelargestretailoperationinIsrael.TheCompany'swidedeploymentofpostaloutletsandflexibleoperatinghoursguaranteeconvenienceforitscustomers.Advancedcomputerizationandtechnology,diverseandon-lineservices,combinedwithcompetitivepricesandcommissionscomparedtothoseatthecommercialbankshavemadethePostalBankpopular.Thebankalsoprovidesbillpaymentsservicesforthebusinesssector,forgovernmentministries,aswellasforthepublicandprivatesectors.ThePostalBankoffersarangeoffinancialservicestoitscustomers:paymentsandmoneytransfersinIsraelandoverseas,managementofcurrentbankaccounts,foreignexchangeservices,directdepositsalarypayments,directpaymentstocompanies,andmore.
Door-to-DoorDeliveryService:TheCompanyprovidesdoortodoorservice;securedeliveryanddocumentsigning;andadistributioncenterthatprovidesacombinedserviceofreceivingorders,wrappingservices,deliverypreparationanddistribution.
PhilatelicService:producesstampsandpostmarks,suppliestheseitemstothepostalunits,providesservicetostampcollectorsandencouragesphilately.Theserviceissuesapproximately42stampsandsouvenireditionseachyearindifferentcategories,whichreflecttheculture,history,andlifeinthecountry.
ThePostalandPhilatelicMuseum:Thismuseum,locatedatEretzIsraelMuseuminTelAviv,spectacularlypresentsthehistoryofpostalserviceandstampsinIsrael.Temporaryexhibitionsarepresentedonvarioustopicsandthemuseumfeaturesaspecialwingforchildrenandyouth.
MessageDeliveryService:TheCompanyprovidestelegramdeliveryservices;mailforwarding;acenterfortelephonepayments;acenterforthedistributionofproductstocompanies;andinformationservicesfortheRegistryofCompanies,theRegistrarofPledgeandtheIsraelLandAuthority.
NumericalData
7,000employees;
1,650postaldeliverystaff;
2,000servicerepresentatives;
700postalbranches;
4,262mailcollectionboxes;
1,000vehicles;
2.5millionpostalitemssortedeveryday;
787millionpostalitemsperyear;
40millioncomputerizedtransactionsatcustomerservicestands;
1.6millionpackagestransportedperyear;
2.3millionexpressdeliveriesperyear.